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Keluhan orang yang terkena banned permanent dari zynga poker

Written By PenaPedia on Monday, February 6, 2012 | 5:58:00 PM

Omg wtf, ini informasi upaya  dialogis yang di lakukan antara pihak yang kena banned dan zynga, zynga memang narsis ga sedikitpun berubah meski dijelasin dengan cara jujur dan logis, yu gan kit a liat di TKP


[Zynga]

Hello ___,

Your account has been permanently banned by Zynga for violating the Terms of Service.

The following are the Terms of Service violations on the account:

UNAUTHORIZED USE OR CONNECTION TO THE SERVICE - You agree that you will not, under any circumstances:

q. Interfere or attempt to interfere with the proper functioning of the Service or connect to or use the Service or any Zynga game in any way not expressly permitted by these Terms of Service;
r. Use any unauthorized third-party software that accesses, intercepts, “mines”, or otherwise collects information from or through the Service or that is in transit from or to the Service, including, without limitation, any software that reads areas of RAM or streams of network traffic used by the Service or any Zynga game to store information about Zynga game characters, elements, or environment. Zynga may, at its sole and absolute discretion, allow the use of certain third party user interfaces;
t. Make any automated use of the system, or take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
u. Bypass any robot exclusion headers or other measures we take to restrict access to the service or use any software, technology, or device to send content or messages, scrape, spider, or crawl the Service, or harvest or manipulate data;

You can also read our Terms of Service through the link provided below:
http://www.zynga.com/legal/terms_of_service.php

Your account will not be reactivated for any reason. Once your account has been permanently banned it can never be reactivated.

Sorry for the disappointment,

Zynga Terms of Service Team.

[Me]

I don’t understand. I didn’t violate any of the Terms of Service you listed.

Could I get more details on what I did to get banned?

[Zynga]


Hello ___,

Thanks for contacting the Zynga Terms of Service Team.

Per your request, we have reviewed the suspension on your account. After reviewing your account activity again, it was determined that you were suspended for using third party software known as “botting.” Therefore, your account is permanently suspended and will not be reactivated for any reason.

Kind regards,
Tyrell C.
Zynga Customer Support


[Me]

This is absolutely not true. I have never ever used a bot on Zynga poker.

The most frustrating part is that my account will not be reactivated for any reason.

This decision is completely unfair and I and everyone I know will boycott anything related to Zynga going forward until my account is reactivated.

I’m considering reporting this to consumerist.com to warn everyone else about how poorly and unfairly Zynga treats their users.

I hope that Zynga reconsiders it’s decision, investigates this issue further and reactivates my account.

Again, I have not ever used a bot on Zynga poker. I won all the chips on my own with my own skills.

Disappointed in Zynga,

___


[Zynga]

Hello ___,

Thanks for contacting the Terms of Service team at Zynga.

We have reviewed your account suspension more than once at this point. Unfortunately you violated our terms of service and your account will not be reactivated at anytime. We have explained this to you on more than one occasion. Any further contact with Zynga regarding this issue will be set to solved without further communication to you.

Kind regards,
Tyrell C.
Zynga Customer Support


[Me]

Again, I did not violate your terms of service. I do not deserve a permanent ban.


[Zynga]

Hello ___,

Thank you for your patience. We have investigated your case and based on the results are declining your request for poker chips. We want you to continue enjoying poker and would like to extend to you the opportunity to get back into the game. All you have to do is go to the Texas Hold’em Poker App and follow the instructions on the screen that will reset your chip stack to the lesser of one million chips or ten percent of your stack.

The other alternative is that your account will remain suspended indefinitely and this matter will be closed. Please let us know if there is anything more we can do related to this matter.

Hope to see you at the tables!

Kind regards,
Donald Z.
Zynga Customer Service


[Me]

Thank you for helping me Donald Z.!

However, I’m still not completely satisfied with this resolution.

I didn’t do anything wrong and I feel I am being unfairly treated.

I don’t think it is right to take away my chips and leave me with only 1 million.

I want my 8 billion chips back.


[Zynga]

Hello ___,

Thank you for your patience. We have investigated your case and based on the results are declining your request for poker chips. We want you to continue enjoying poker and would like to extend to you the opportunity to get back into the game. All you have to do is go to the Texas Hold’em Poker App and follow the instructions on the screen that will reset your chip stack to the lesser of one million chips or ten percent of your stack.

The other alternative is that your account will remain suspended indefinitely and this matter will be closed. Please let us know if there is anything more we can do related to this matter.

Hope to see you at the tables!

Kind regards,
Donald Z.
Zynga Customer Service
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2 komentar:

  1. kampret emang si zynga

    ReplyDelete
  2. Zynga idiot wrote the play suspend your account , do not have one any

    ReplyDelete

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